LOHANI, S. P.; K.C, F. B. Service Quality in Nepalese Insurance Market. Nepalese Journal of Insurance and Social Security, [S. l.], v. 1, n. 1, p. 59–71, 2018. Disponível em: https://journals.nirma.com.np/index.php/njiss/article/view/5. Acesso em: 12 dec. 2025.